Capitalised words and phrases are defined in the section of the document entitled "Definitions".
Provider means Informatio Pty Ltd (ACN 162 135 864) of New South Wales, Australia, contactable on email@example.com
Individual means individuals using the Services
While providing the Services, Provider collects Personal Information about Individuals. This document describes how the Provider collects, stores, uses and discloses Personal Information.
Provider cannot reasonably provide the Service without processing Personal Information as contemplated by this document.
Specific information relevant to Individuals in the European Union is set out at the end of this policy.
Provider may collect the following types of Personal Information about Individuals:
Provider may collect the following additional types of Personal Information about Users:
Provider may collect Personal Information about Individuals using the following methods:
Provider may hold Personal Information about Individuals using digital storage.
Provider ensures that Personal Information is protected from unauthorised access by:
Provider deletes Personal Information when:
Provider may collect, use, hold and disclose Personal Information in order to:
Provider may disclose Personal Information to:
Provider is an Australian company. Provider processes perosnal information in Australia and in the United Kingdom, but may disclose personal information to organisations outside of these countries such as:
Provider will make a good faith effort to ensure that international recipients deal with Personal Information in a way that is consistent with the Australian Privacy Principles, but:
Questions or complaints from Individuals relating to Provider's use of Personal Information should be directed to Provider's privacy officer, contactable via email at firstname.lastname@example.org.
When Individuals communicate a complaint to Provider, Provider will respond within 10 days, and seek to resolve the complaint entirely within 3 weeks if the nature of the complaint permits it.
Provider's privacy officer will make a reasonable effort to address complaints or questions of Individuals, and where the privacy officer is unable to do so, the privacy officer will attempt to explain why it is unable to do so.
If Individuals are unsatisfied with the outcome of the complaints process, Individuals may complain to the OAIC.
Under privacy law, Individuals have the right to contact the Provider to modify or obtain information held about them by the Provider.
The Service permits Individuals or Organisations to collect, store, process, or disclose Personal Information. It does so, for example, by:
In these cases, the processing of Personal Information may occur without Provider's direct knowledge or control.
Provider reserves the right to make changes to this document in the future, either to comply with changes in Australian privacy law, or to reflect changing business practices. It is the responsibility of Individuals to regularly check this document for such changes.
Provider's service is available in the European Union, so Provider takes steps to comply with the GDPR. The information below covers key matters under the GDPR.
Lawful bases for processing Personal Information of Individuals in the European Union
|Activity||Lawful basis||GDPR reference|
|Mailing list||User consent||Art 6(1)(a)|
|International disclosures / processing||User consent||Art 6(1)(a)|
|Handling Personal Information of non-users whose details are included in agreements created by Users||Necessary in order to protect Users' vital interests in having effective contracts||Art 6(1)(d)|
Consent and withdrawing consent
means the Regulation (EU) 2016/679 (General Data Protection Regulation)
means an organisation using the Services.
means any information that is categorised as "personal information" under privacy law.
means Individuals with an account on the Service.